We want you to love your Samandarose Couture piece. If something isn't quite right, here's how our return process works.
Contact us within 14 days of delivery to start your return.
Place the item back in its original packaging, unworn and with tags attached.
Send the package to the return address we provide you with.
Once received and inspected, your refund is processed within 5–7 business days.
You have 14 days from the date your order is delivered to request a return. Items must be unworn, unwashed, and in their original condition with all tags attached.
If you'd like a different size or color, we recommend placing a new order and returning the original item for a refund, to ensure you receive your preferred item as quickly as possible.
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are credited back to your original payment method within 5–7 business days. Original shipping fees are non-refundable.
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue, and we'll make it right at no extra cost to you.